Heather's Bucks County Real Estate Blog: What a Difference a Cookie Makes

What a Difference a Cookie Makes

 I was showing homes on Thursday, and I've come to the conclusion that a cookie can make a big difference.  We toured several properties in the same neighborhood.  The first property we walked into, the Seller had left a small plate of cookies by the brochures.  But it wasn't just the cookies - it was the whole experience she created.  Candles were lit, soft music was playing, towels were stacked neatly in the baths.  Was the home perfectly staged?  No.  The closet was filled with clothes and the children's rooms weren't neutral.  There was an odd family photo throughout the home.  But it was staged in the sense that the Seller made the home welcoming.  It felt like a happy family lived there, and loved the home, and took care of it. 

The next home we went to had beautiful new cherry hardwoods.  It had an expanded kitchen with miles of granite. It had an extra full bath. It was spotlessly clean.

But it didn't have a plate of cookies.  And there was something missing from the experience.

It's a lesson that you don't have to do everything right.  You have to do enough to make a difference in the perception of the Buyer.  Is it candles?  Is it soft music?  Or is it taking the time to love your home, and create a sense of welcome for the Buyer?  Is it something more intangible?

Or is it the cookies?

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Comments

Buyers want and need an emotional connection with a home in order to fall in love... spotless and clean is nice, but not emotional! This is a great story!
Posted by Jennifer Allan (Jennifer Allan, Inc.) over 2 years ago

Howdy Heather

I really enjoyed read this.

I want a cookie now.

Everyone wants a connection with the home

they are looking at.

Have a good one

Dale

 

Posted by Baker Home Energy Audit and Commercial Properties Inspections-Dale Baker (Baker Home Energy Audit & Commercial Properties Inspections ) over 2 years ago
Heather:  The cookies, the music and the candles made the home "memorable."  Being memorable, especially if this home was just one of perhaps eight or ten seen, really helps.  Thanks for sharing.
Posted by Fort Worth Real Estate - - - Karen Anne Stone (HomeFindersDFW) over 2 years ago

Excellent point Heather. Emotional and lived in...or textbook and a bit sterile...where would you want to live your life?

all the best...

Posted by Bill Saunders (Hot Springs Arkansas Real Estate (Diamondhead Realty)) about 1 year ago

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